Terms of Service

1. Who We Are and Scope of These Terms

Vjam is operated by V Müzik Teknolojileri Limited Şirketi, referred to in English as V Music Tech Ltd.. In these Terms, "Vjam", "we", "us" and "our" mean V Müzik Teknolojileri Limited Şirketi and its services, applications, websites, software, tools and related features. These Terms apply to Vjam on iOS, Android, Web and Desktop, including our websites, mobile and desktop applications, jam rooms, realtime audio and collaboration features, voice chat, text chat, direct messages, cloud projects, recording, upload/import tools, presets, profiles, discovery features and any related paid or free services. Additional policies may apply to your use of Vjam. The Privacy Policy, Community Guidelines, Copyright/IP Policy, Support pages, and any additional product-specific or paid-plan terms are incorporated into these Terms by reference. Terms: https://vjam.studio/terms Privacy Policy: https://vjam.studio/privacy Community Guidelines: https://vjam.studio/community-guidelines Copyright/IP Policy: https://vjam.studio/copyright Support: https://vjam.studio/support

2. Eligibility, Minimum Age and Parental Consent

You must be at least 13 years old to use Vjam. Vjam is not intended for children under 13, and children under 13 may not create an account or use the Services. If you are between 13 and 17 years old, you may use Vjam only with the permission and supervision of your parent or legal guardian. By allowing a minor to use Vjam, the parent or legal guardian accepts responsibility for the minor's activity, purchases and use of the Services to the extent permitted by applicable law. We may ask for age information or take additional steps to verify eligibility where required by law, platform rules or our safety policies. Some features may be limited or unavailable based on age, region, account status or safety settings.

3. Your Account

You may need an account to use some or all Vjam features. When creating or using an account, you agree to provide accurate information and keep it up to date. Account information may include your email address, username, display name, age or date of birth where required, profile information and authentication data. You are responsible for keeping your account credentials secure and for all activity that occurs through your account. You must notify us promptly if you believe your account has been accessed without authorization. You may not sell, transfer, license, lend or assign your account, username, profile, invite links or other unique account identifiers without our prior written permission. Vjam reserves the right to remove, reassign, suspend or restrict usernames, display names, avatars, profile content or accounts that are inappropriate, misleading, infringe third-party rights, impersonate another person or brand, or violate these Terms, our Community Guidelines or applicable law. You may delete or deactivate your account through in-app account settings. You may also contact support@vmusic.tech for account deletion support.

4. The Vjam Services

Vjam is a social music creation and collaboration platform. The Services may include:

• jam rooms, realtime audio/jam features, voice chat, text chat and direct messages
• public discovery areas, public jam or studio spaces, and private or invite-only areas
• cloud projects, recording, upload/import, export, rendering, mixdown and audio processing tools
• audio, stem, sample, preset and image/avatar uploads
• user profiles, usernames, display names, avatars, bios, genre and instrument preferences
• friend, follow, collaboration, invitation, moderation and reporting tools

paid plans, subscriptions, trials or other premium features. We may add, change, suspend or remove features from time to time. We will try to avoid disruptions, but we do not guarantee that any feature, project, room, audio session, upload, export, preset or storage function will always be available, uninterrupted or error-free.

5. Jam Rooms, Voice, Chat and Real-Time Collaboration

Jam rooms and realtime collaboration features allow users to communicate, play, record, upload, import, edit and collaborate together. Jam rooms may be public, discoverable, private or invite-only depending on the settings and feature design. You are responsible for what you say, play, upload, record, stream, send, share or otherwise make available in jam rooms, voice chat, text chat, direct messages and collaboration spaces. Live jam and voice sessions are not automatically recorded by Vjam. If a user or group starts a recording, the recording may be stored within a cloud project or related feature. You must not record, capture, screenshot, export or share another participant's voice, performance, likeness, content or messages without their clear consent and without complying with applicable law. Realtime audio depends on many factors, including device performance, microphone and camera permissions, network quality, latency, routing, region, third-party infrastructure and participant settings. Vjam does not guarantee perfect latency, synchronization, audio quality, recording quality, uninterrupted sessions or lossless collaboration.

6. User Content and Music Content

"User Content" means any content that you upload, create, record, import, transmit, store, send, share, publish or otherwise make available through Vjam. User Content includes, without limitation:

• audio files, stems, samples, loops, beats, vocals, recordings, mixes, exports and musical works
• cloud projects, project files, project metadata, presets, settings, waveform data, duration data, BPM/tempo data and other audio metadata
• text messages, direct messages, captions, comments, collaboration notes and room communications

profile content, usernames, display names, bios, avatar images, visual assets and other media. As between you and Vjam, you retain ownership of the User Content that you own or have the right to use. Vjam does not claim ownership of your uploaded, recorded or created music, projects or private audio files. You are solely responsible for your User Content and for making sure that you have all rights, licenses, permissions, releases and clearances needed to upload, record, import, store, process, share, publish, collaborate on, export or commercially use that content through Vjam.

7. License You Grant to Vjam

• To operate Vjam, you grant Vjam a limited, worldwide, non-exclusive, royalty-free, sublicensable and transferable license to host, store, copy, reproduce, process, transcode, encode, decode, stream, transmit, cache, display, perform, make available, modify for technical purposes, generate waveforms or previews, render, normalize, mix down, export, back up, secure, moderate, support, share according to your settings, and otherwise use your User Content only as necessary to provide, maintain, protect, troubleshoot, improve and operate the Services.

This license is limited by your privacy settings, room/project settings, sharing choices, these Terms and our Privacy Policy. We do not use your private audio files, private recordings or private cloud projects for marketing without your explicit permission. We do not use your private audio files, recordings or project files to train AI models unless we obtain your explicit consent. Technical audio analysis, such as waveform generation, duration detection, latency diagnostics, BPM/tempo analysis, export, mixdown, rendering and quality processing, may be performed to provide the Services. If you provide ideas, suggestions or feedback about Vjam, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or compensation, unless otherwise agreed in writing.

8. Sharing, Collaboration and Other Users' Content

When you share User Content in a public room, public profile, public discovery area, collaborative project, private room, direct message or invite-only space, you allow Vjam and the relevant users to access and use that content according to the feature settings and your sharing choices. Collaboration does not automatically determine ownership splits, royalty splits, publishing splits, master ownership, authorship, credits or commercial rights between collaborators. If multiple people create, record, perform, write, produce or edit a track or project together, responsibility for deciding and documenting rights belongs solely to the collaborators. Vjam is not a party to collaborator agreements and does not determine ownership, authorship, royalty shares, publishing shares, master rights, label rights, performer rights or payment obligations between users. You should agree with collaborators in writing before commercially releasing, licensing, distributing or monetizing collaborative works. You may not use another user's content outside the Vjam features and settings that make it available unless you have permission from that user or another lawful basis to do so.

9. Commercial Use and Third-Party Music Rights

You may commercially use music you create with Vjam only if you have all required rights and permissions. This includes rights in compositions, sound recordings, vocals, performances, samples, stems, beats, loops, presets, lyrics, artwork, names, likenesses, brands and any third-party materials used in your content. You may upload or import someone else's beat, sample, stem, loop, vocal, image, brand asset or copyrighted material only if you have the right to do so. You are responsible for complying with any license terms, attribution obligations, publishing rules, collective management organization rules, performer rights, neighboring rights, union/guild obligations and royalty obligations that apply to your content. Vjam is not responsible for paying royalties, publishing income, neighboring rights, performer fees, producer fees, sample clearance fees or other payments arising from your User Content or your commercial use of content created through Vjam.

10. Vjam Content, Tools, Presets, Samples and Software

Vjam and its licensors own the Services, software, interfaces, technology, designs, brand elements, trademarks, logos, tools, workflows, documentation and any Vjam-provided content except for User Content owned by users. Subject to your compliance with these Terms, Vjam grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable license to access and use the Services for their intended purpose. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, attempt to extract source code, bypass technical restrictions, or create derivative services based on Vjam except to the extent expressly permitted by law or by Vjam in writing. If Vjam provides samples, loops, sound packs, presets, stock audio or other music assets, separate license terms may apply. Those additional terms will control your use of those assets if there is a conflict with these Terms.

11. Community Rules and Prohibited Conduct

You must comply with these Terms, the Community Guidelines and all applicable laws when using Vjam. You must not use Vjam to:

• harass, threaten, bully, stalk, intimidate, exploit or abuse others
• post, stream, upload, record, share or promote hate speech, violent extremism, illegal content, graphic abuse, sexual exploitation of minors, non-consensual intimate content or other harmful content
• record, capture, export, publish or share live jam/voice sessions, another participant's voice, performance, image, likeness, private messages or private content without clear consent
• infringe copyright, trademarks, personality rights, privacy rights, publicity rights, music rights or other rights of any person or organization
• upload or use unauthorized beats, samples, stems, loops, vocals, artwork, brands or copyrighted content
• send spam, scams, phishing messages, malware, fraudulent offers or deceptive content
• impersonate another person, artist, brand, company or Vjam representative
• interfere with, overload, scrape, crawl, reverse engineer, bypass, exploit, disrupt or gain unauthorized access to Vjam, user accounts, rooms, projects, infrastructure or third-party systems
• use bots, automation or artificial activity to manipulate discovery, engagement, streams, statistics, payments, rankings, subscriptions or platform integrity

use Vjam output, user data, private projects or private audio to train AI models or build competing datasets without authorization.

12. Moderation, Reporting, Copyright/IP Complaints and Enforcement

We may review reports, metadata, public content, reported content and other relevant information to enforce these Terms, the Community Guidelines, our Copyright/IP Policy, safety rules and applicable law. We may remove, restrict, block, label, disable access to, preserve, disclose, suspend or terminate content, rooms, projects, accounts or features when we believe it is appropriate or required. We do not have a general obligation to monitor all content, and we do not guarantee that we will detect or remove all harmful, infringing or unlawful content. Copyright and intellectual property complaints may be submitted to support@vmusic.tech. A complaint should include the rights owner, the work allegedly infringed, the Vjam URL/content or information needed to locate the content, contact information, and a good-faith statement that the use is unauthorized. After review, Vjam may remove content, restrict access, request more information, restore content, or operate a counter-notification process where appropriate. Vjam is not a court, arbitrator, publisher, collecting society or rights administrator. We may act on reports based on available information, but collaborator disputes, ownership disputes and royalty disputes should be resolved between the relevant parties or by competent authorities.

13. Cloud Projects, Storage, Deletion and Export

Vjam may store cloud projects, recordings, uploaded audio, imported audio, presets, avatars, chat messages, project metadata and related data. Cloud storage may use AWS S3, CloudFront, PostgreSQL, Redis and other infrastructure or subprocessors described in the Privacy Policy. You may export projects and audio where supported by the relevant feature, account status and plan. Export formats, quality, track count, project limits, storage limits and access to export features may depend on your device, platform, subscription plan and feature availability. Vjam is not a guaranteed backup or archival service. You are responsible for keeping independent backups of important projects, audio, stems, exports and files. We do not guarantee that content will never be lost, corrupted, delayed, interrupted, inaccessible or deleted. If you delete a project, audio file, message or account, deletion from active systems will be handled as described in the Privacy Policy. Some data may remain in backups, logs or safety/legal records for a limited period. Content shared with collaborators or exported by others may remain available to those users outside your control.

14. Audio Processing and Technical Service Availability

• To provide Vjam, we may process audio in real time and in the cloud. Processing may include routing, encoding, decoding, buffering, latency diagnostics, waveform or peak generation, duration detection, BPM/tempo analysis, rendering, normalization, export, mixdown, cloud storage, synchronization, caching, security review and technical optimization.

The Services are provided on an "as is" and "as available" basis. Audio quality, synchronization, latency, export quality, file compatibility, device compatibility, microphone/camera availability, recording accuracy, cloud processing and realtime performance may vary and are not guaranteed.

15. Payments, Subscriptions, Trials, Cancellation and Refunds

Vjam may offer paid plans, subscriptions, packages, trials, premium features or other paid products. Prices, features, storage limits and plan terms may vary by platform, region, currency, promotion, account status and publication date. Payments may be processed by Apple App Store In-App Purchase, Google Play Billing, Stripe or other payment providers. When you purchase through Apple, Google or Stripe, your payment, renewal, cancellation and refund rights may be governed by that provider's terms, policies and customer portal in addition to these Terms. Subscriptions may automatically renew unless canceled before the renewal date. You are responsible for canceling your subscription through the platform where you purchased it, such as Apple subscriptions, Google Play subscriptions or the Stripe/customer portal for Web/Desktop purchases. Refunds are subject to the rules of the payment provider and applicable law. For iOS purchases, Apple's refund rules apply. For Android purchases, Google Play refund rules apply. For Web/Desktop purchases, Stripe and Vjam's applicable paid-plan terms apply, unless mandatory law requires otherwise. Free trials may be offered and will be described by plan. If a trial converts into a paid subscription, the applicable platform or plan terms will explain when charges begin and how to cancel before being charged. We may change prices, paid features, plan names, storage limits or subscription structures. We will provide notice where required by applicable law or platform rules. Taxes, fees, currency conversion charges and third-party charges may apply.

16. Third-Party Services and Platforms

Vjam depends on third-party platforms, infrastructure and service providers. These may include Apple App Store, Apple Sign-In, Apple Push Notification service, Google Play, Google Sign-In, Firebase, Google Analytics, Firebase Crashlytics, Firebase Cloud Messaging, Stripe, AWS, AWS S3, CloudFront, AWS Cognito, AWS SES, PostgreSQL, Redis, LiveKit and other providers. Third-party services may have their own terms, privacy policies, fees, platform rules, availability limits and technical requirements. Vjam is not responsible for third-party services, third-party content, platform decisions, payment provider decisions, outages, changes, permissions or data practices except as required by applicable law.

17. Privacy

Our Privacy Policy explains how we collect, use, store, share and protect personal information, including account data, user content, chat data, jam room metadata, audio/project data, device information, diagnostics, optional location, analytics and payment-related information. The Privacy Policy is available at: https://vjam.studio/privacy

18. Termination and Suspension

You may stop using Vjam at any time and may delete or deactivate your account through in-app settings or by contacting support. Deleting the app from your device does not necessarily cancel a subscription or delete your account. We may suspend, restrict, deactivate or terminate your account, content, projects, rooms, subscriptions or access to Vjam if we believe you have violated these Terms, the Community Guidelines, paid-plan terms, platform rules or applicable law; if your use creates risk or harm for Vjam, users or third parties; if payment fails; if we discontinue a feature; or if required by law or third-party platform rules. Upon termination, your right to access and use Vjam ends. Some provisions of these Terms will continue after termination, including provisions relating to ownership, licenses needed for prior use, collaboration responsibilities, payments owed, disclaimers, limitation of liability, indemnity, governing law, dispute resolution and any provisions that by their nature should survive.

19. Disclaimers

• To the maximum extent permitted by applicable law, Vjam is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied or statutory. We do not guarantee that Vjam will be uninterrupted, secure, error-free, loss-free, defect-free, compatible with every device, legally compliant for your specific use, suitable for professional production, or capable of producing any particular artistic, commercial or technical result.

We do not guarantee that projects, recordings, exports, messages, uploads, presets, profiles, collaboration data or other content will always be stored, available, recoverable, backed up, synchronized or free from loss or corruption. You are responsible for maintaining independent backups. Nothing in these Terms excludes or limits rights that cannot be excluded or limited under applicable consumer or mandatory law.

20. Limitation of Liability

• To the maximum extent permitted by applicable law, Vjam, its officers, directors, employees, contractors, affiliates, suppliers and licensors will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, content loss, project loss, audio loss, collaboration disputes, rights disputes, or third-party claims arising from or related to your use of Vjam.
• To the maximum extent permitted by applicable law, Vjam's total liability for any claim arising from or related to the Services or these Terms will be limited to the amount you paid to Vjam for the relevant paid service during the twelve months before the claim arose, or the minimum amount required by applicable law if a higher amount is mandatory.

This limitation does not apply where liability cannot be limited under applicable law, including mandatory consumer rights, intentional misconduct or other non-excludable liability.

21. Indemnity

• To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Vjam, its affiliates, officers, directors, employees, contractors, suppliers and licensors from and against claims, losses, liabilities, damages, costs and expenses, including reasonable legal fees, arising from or related to:
• your User Content, uploads, recordings, projects, messages, profile content or commercial use of content
• your violation of these Terms, the Community Guidelines, paid-plan terms or applicable law
• your infringement or alleged infringement of copyright, trademark, privacy, publicity, music, performer, publishing, neighboring, contractual or other rights
• your collaboration, royalty, ownership, credit, licensing, sample clearance or payment disputes with other users or third parties
• your misuse of Vjam, unauthorized recording or sharing, fraud, spam, abuse or security violations.

This section does not apply to the extent prohibited by mandatory consumer law.

22. Governing Law and Disputes

These Terms and any disputes arising from or related to Vjam are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. The Istanbul Central Courts and Enforcement Offices have jurisdiction over disputes arising from or related to these Terms or Vjam. Mandatory consumer legislation and any mandatory consumer dispute resolution rules remain reserved. Before filing a claim, we encourage you to contact us so we can try to resolve the issue informally, unless doing so would prejudice your rights or is not required under applicable law.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business, law, platform requirements or safety practices. If we make material changes, we will provide notice where required, such as through the app, website, email or account notifications. The updated Terms will become effective on the date stated in the updated version. Your continued use of Vjam after the effective date means you accept the updated Terms. If you do not agree, you must stop using Vjam and may delete your account.

24. Contact

Operator: V Müzik Teknolojileri Limited Şirketi (V Music Tech Ltd.) Address: REŞİTPAŞA MAH. KATAR CAD. İTÜ ARI TEKNOKENT 3 BİNASI NO: 4 İÇ KAPI NO: B204 SARIYER/İSTANBUL, Türkiye Privacy questions and data rights requests: info@vmusic.tech Copyright/IP complaints: support@vmusic.tech General support: support@vmusic.tech Legal/company information: info@vmusic.tech Support page: https://vjam.studio/support